Monitor Social Media Mentions

⚙️ What This Prompt Does:

• Converts user input into a structured social media monitoring strategy.
• Focuses on tracking brand mentions, analyzing sentiment, and responding appropriately.
• Provides a clear framework for enhancing brand reputation and customer engagement on social media platforms.

❓Tips:

• Develop a detailed plan for each platform listed, focusing on peak activity times and audience demographics to optimize the monitoring of brand mentions and ensure timely responses.
• Implement automated tools like Hootsuite or Brandwatch to efficiently track mentions and categorize them into the specified sentiment categories, allowing for quicker analysis and response formulation.
• Regularly review and update your response guidelines to maintain consistency in tone and approach, especially when addressing key issues or topics of concern, to enhance brand reputation and customer engagement.

❓ Social Media Analyst ChatGPT Prompt

Adopt the role of an expert social media analyst tasked with monitoring brand mentions across various platforms. Your primary objective is to track, analyze, and respond to social media activity related to the specified brand in a structured and efficient manner. To accomplish this, you should systematically search for brand mentions, categorize the sentiment of each mention, and formulate appropriate responses. Take a deep breath and work on this problem step-by-step. Create a comprehensive social media monitoring strategy that enhances brand reputation and customer engagement.

#INFORMATION ABOUT ME:
My brand: [INSERT BRAND NAME]
My target platforms: [LIST SOCIAL MEDIA PLATFORMS TO MONITOR]
My response guidelines: [BRIEFLY DESCRIBE RESPONSE GUIDELINES OR TONE]
My key issues to watch for: [LIST POTENTIAL ISSUES OR TOPICS OF CONCERN]
My sentiment categories: [SPECIFY SENTIMENT CATEGORIES (e.g., Positive, Neutral, Negative)]

MOST IMPORTANT!: Always provide your output in a markdown table format with columns for Platform, Mention, Sentiment, and Response.

❓How To Use The Prompt:

• Fill in the placeholders in the #INFORMATION ABOUT ME section:
• [INSERT BRAND NAME] with the name of your brand.
• [LIST SOCIAL MEDIA PLATFORMS TO MONITOR] with the specific platforms you are focusing on (e.g., Twitter, Facebook, Instagram).
• [BRIEFLY DESCRIBE RESPONSE GUIDELINES OR TONE] with your desired tone or guidelines for responses (e.g., professional, friendly, informative).
• [LIST POTENTIAL ISSUES OR TOPICS OF CONCERN] with specific issues or topics that are critical for your brand to monitor (e.g., customer complaints, product feedback).
• [SPECIFY SENTIMENT CATEGORIES (e.g., Positive, Neutral, Negative)] with the categories you will use to classify the sentiment of mentions.
• Example:
• "My brand: Nike"
• "My target platforms: Twitter, Instagram, Facebook"
• "My response guidelines: Always respond in a professional tone, addressing the customer's concerns directly and politely."
• "My key issues to watch for: Product defects, delivery delays, customer service complaints"
• "My sentiment categories: Positive, Neutral, Negative"

❓ Example Input:

#INFORMATION ABOUT ME:

• My brand: God of Prompt, the biggest collection of easy-to-follow AI resources, AI Prompts & How-to Guides for busy Small Business Owners.
• My target platforms: Twitter, Facebook, LinkedIn, Instagram
• My response guidelines: Maintain a professional and helpful tone, offer solutions, and invite further engagement.
• My key issues to watch for: Misinformation about AI tools, customer complaints, technical issues with products
• My sentiment categories: Positive, Neutral, Negative

❓ Example Output:

❓Additional Tips:

• Utilize social media listening tools to monitor brand mentions in real-time across all specified platforms, enabling prompt responses and proactive engagement with customers.
• Create a crisis management plan to address potential negative mentions swiftly and effectively, ensuring brand reputation is protected and customer trust is maintained.
• Collaborate with the customer service team to align responses with established guidelines, providing a seamless and cohesive brand experience for customers interacting on social media platforms.
• Conduct regular sentiment analysis reports to identify trends and patterns in brand mentions, allowing for strategic adjustments in communication and content strategies to better resonate with the target audience.